Welcome to Gmart Online Shopping Store !
REGISTRATION | How can sellers register on the portal? | The registration process is simple and hassle-free. All you need is one unique product and a GSTIN number. Upon paying a minimal charge, vendors can sell on the portal. |
PAYMENT | What are the payment options for the customer? | Payment options for customers include UPI, Net Banking, Debit Card, Credit Card and Cash on Delivery. |
ORDERS & RETURNS | Is the seller in charge of delivery to the customer? | Every process from pickup of the product from the seller’s doorstep to delivery of the product to the customer will be handled by Gmart. We offer end-to-end transport of the product in mint condition. |
| How do I initiate a refund? | Depending on seller policies on a specific product, refunds shall be initiated in case of return. Raise a query on to our support team to initiate a refund. The amount shall be credited within 7 to 14 business days after contacting Support. | |
| What are the return policies on the product? | Subject to seller policies on the products, dissatisfied customers can raise a query to return the product. This policy is not applicable on certain products, including (fill answers) | |
| When can I expect my product to be delivered? | Upon completion of payment (excluding Cash on Delivery), all orders placed shall be shipped by a minimum of 7 working days. Tracking IDs are provided to the customers via SMS on your registered mobile number and your registered email ID. |